LegalWise provides legal counselling and representation for you and your family, including your spouse, partner or children under the age of 18.

Protect your family's legal rights with a LegalWise Membership for P86 per month.

You get:

  • Immediate face-to-face legal consultations and assistance from our Legal Counsellors when you join.
  • Legal assistance and protection for labour, criminal and civil matters (including family matters such as uncontested divorce).
  • Up to P86 000 for legal fees and expenses if your matter is referred to a lawyer.
  • A 3 months money back guarantee.
  • Access to LegalWise Branches and payment of legal expenses for covered matters whilst visiting or staying temporarily in South Africa.
  • Access to our highly qualified and experienced panel of attorneys who will represent you
  • Access to LegalWise Branches and payment if legal expenses for matters whilst visiting or staying temporarily in South Africa

How LegalWise works?

Our Legal Counsellors have extensive experience and training. They are able to advise you, write letters on your behalf and attempt to resolve legal issues without going to court.

Our Legal Counsellors will refer you to an attorney when you have a legal problem that requires a court hearing or representation to an Alternative Dispute Resolution Forum.

Note: LegalWise by law, may not handle such legal cases in house - they will be referred to our panel of attorneys and LegalWise will cover the legal expenses per covered matter.

Furthermore, our LegalLine offers telephonic legal assistance 24 hours a day, 7 days a week, 365 days a year.

LegalWise Membership includes:

  • Matrimonial disputes (uncontested divorce)
  • LegalWise provides legal counselling and assistance and covers legal expenses* per matter for criminal, civil and labour related matters
  • Legal and related advice
  • Counselling on court procedures
  • Negotiations and correspondence with third parties on your behalf
  • Assistance and counselling regarding basic legal documents, such as legal contracts
  • Debt relief, like settlement negotiations, consolidations, payment extensions, blacklisting assistance or even bankruptcy

What is NOT covered by LegalWise?

Our Membership is kept affordable by not covering:

  • Defamation cases
  • Business related matters
  • Admission of guilt fines
  • Cover for legal matters that arose before you joined LegalWise or during your 3-month waiting period*
  • Collective actions
  • Traffic fines
  • Political matters

What you get at our Branch in Gaborone:

When you come to a LegalWise branch, you always consult with a Legal Counsellor. The Counsellors provide assistance to you, write letters on your behalf and attempt to resolve legal issues without going to court.

Examples of matters that our Legal Counsellors will assist you with:

  • Insurance problems (e.g. life policy or car insurance claims)
  • Consumer-related problems (e.g. guarantees and defective goods)
  • Home-owner problems (e.g. faulty alterations, home improvements, defective building works)
  • Job-related matters (e.g. unfair dismissals, unfair retrenchments)
  • Criminal charges against a Member or his/her family
  • Motor vehicle problems or accident claims
  • Personal injury claims

Through our extended benefits, LegalWise strives to assist with any legal matters - even if they are not covered by your LegalWise Membership, such as:

  • Debt services (e.g. settlement negotiations, debt counselling, rescission of administration orders and judgments)
  • Family Services (e.g. drafting of basic wills, ante nuptial contracts)
  • Other civil services (e.g. mediation or referrals to Alternative Dispute Resolution forums such as the CCMA, preparation and referral to Small Claims Court)
  • Access to LegalWise Branches and payment of legal expenses for covered matters whilst visiting or staying temporarily in South Africa

What happens if our Legal Counsellors refer your matter to an Attorney?

The Legal Counsellors will review and assess your situation. They will also deal with any legal work and following consultation, if needed, will refer you to our highly qualified and experienced panel of attorneys. LegalWise will then cover any legal expenses* that may arise. In such cases:

  • The attorney will lodge a claim with LegalWise and request confirmation that the matter be covered by your Membership
  • LegalWise will advise both you and the attorney - in writing - whether or not your claim is insured under the LegalWise Membership
  • On approval, the attorney will proceed with your matter

Note: Members do have the option of selecting their own attorney but may be responsible to pay towards the applicable attorney tariff rates.*

24 hour Legal Assistance
We offer telephonic legal counselling and assistance such as bail application, 24 hours a day, 7 days a week.

Money Back Guarantee
Should you find the Membership terms to be less than satisfactory within the 3-month waiting period, you may cancel your LegalWise Membership and request a refund - in writing - within 30 days of the expiry of the 3 months and you will be fully refunded.

3 Months Waiting Period
You have a 3 month waiting period from the date of your first premium payment before LegalWise will pay for legal expenses and we will only cover legal matters that arose after the 3 month waiting period.

However, you get immediate access to our in-house Legal Counsellors and 24 hour LegalLine.

*Terms and conditions apply