We may collect the following types of information:

• Information you provide directly to us: This includes information you give us when you contact us, such as your name, email address, and phone number.
• Information we collect automatically: When you use our SMS services, we may collect information about your usage, such as the date, time, and content of messages (though we generally don’t store message content long-term).
• Information from SMS Short Codes: If you respond to our clients’ marketing, customer care, or sales initiatives via SMS Short Codes, we will receive your mobile number and your message.

We may use your information for the following purposes:

• To provide and improve our SMS broadcast and other communication services.
• To manage and report on SMS campaigns for our clients.
• To respond to your inquiries and provide customer support.
• For our internal business operations, such as data analysis and service development.

We may share your information with:

• Our clients: When we send SMS messages on their behalf or collect responses via Short Codes, or as necessary to provide our services.
• Service providers: Companies that help us deliver our services (e.g., network operators).
• Legal authorities: If required by law.

• You can choose not to provide us with your personal information, but this may limit your ability to use some of our services.
• If you receive marketing messages via SMS, you will usually have the option to opt-out.

We take reasonable measures to protect your information from unauthorized access and misuse.

If you have any questions about this privacy policy, please contact us at:

Mobile Enterprises (Pty) Ltd
Plot 142 Unit 4 Gaborone International Finance Park
Gaborone, Botswana
P: +267-3934927
E: [email protected]

We may update this privacy policy from time to time. We will post any changes on our website.